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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joelle Fisher

April 24, 2026

5  out of  5
rating by Joelle Fisher
"David Palacio was very pleasant to talk with. He wasn't robotic and doing it just because it was his job. He genuinely cared and answered all my questions with positive and thorough answers."
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Patrick Crawford

April 24, 2026

5  out of  5
rating by Patrick Crawford
"Professional. Helpful. Quick responses by her her and her staff."
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Robert Thomas

April 24, 2026

5  out of  5
rating by Robert Thomas
"All handled well and with alacrity."
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Barbara Berroa

April 23, 2026

5  out of  5
rating by Barbara Berroa
"Excellent service is help my case"
We responded:
"Thank you, Barbara, for your wonderful feedback! I'm happy to know that you received excellent service. If you have any questions or need further assistance, please feel free to reach out."
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Carol Pond

April 23, 2026

5  out of  5
rating by Carol Pond
"Nellie was very helpful and courteous and provided me with information on my accounts."
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Betty Benefield

April 22, 2026

5  out of  5
rating by Betty Benefield
"Great experience with Agent, Michelle Romero! Would definitely recommend her if you need any type of insurance! Very knowledgeable about the various coverage offered. Much appreciated her service and definitely look forward to renewals with her i the future."
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Byron LeBlanc

April 21, 2026

5  out of  5
rating by Byron LeBlanc
"Always friendly, professional and efficient. Emily was especially helpful."
We responded:
"Thank you for your review, Byron! I'm glad to hear that you found our service friendly, professional, and efficient. Emily will be happy to know she was especially helpful to you. If you need anything else, feel free to reach out!"
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Mike Choate

April 21, 2026

5  out of  5
rating by Mike Choate
"Very fast & professional, not to mention saved me a good bit of money on my commercial & personal auto policies."
We responded:
"Thank you for your feedback, Mike! I'm glad to know you found our service fast and professional. It's great that we could help you save on your auto policies. If you need anything else, feel free to reach out!"
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Troy Mellow

April 21, 2026

5  out of  5
rating by Troy Mellow
"The agent I worked with Olivia was absolutely amazing and helped me greatly. I'm definitely referring my friends to her for thier insurance needs."
We responded:
"Troy, thank you for sharing your positive experience with Olivia! We're delighted to hear that she provided you with amazing assistance and helped you greatly with your insurance needs. Referrals are the highest compliment we can receive, and we appreciate your trust in recommending Olivia to your friends. If you or your friends have any further insurance needs or questions, please don't hesitate to reach out. We're here to help and look forward to assisting you in the future! -Nora Vaden Holmes - State Farm Insurance Agent"
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Amy DiMarco

April 21, 2026

5  out of  5
rating by Amy DiMarco
"Always so helpful and knowledgeable about all my policies"
We responded:
"Thank you, Amy! I'm happy to know that you find our team helpful and knowledgeable about your policies. We strive to provide the best service possible. If you have any questions or need further assistance, just let us know!"
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Brandt Sanders

April 21, 2026

5  out of  5
rating by Brandt Sanders
"michelle was the best help ever and was also very thorough though out the whole process"
We responded:
"Thank you for your review, Brandt! I'm happy to hear that Michelle provided you with such thorough assistance throughout the process. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Joseph Wunstell

April 20, 2026

5  out of  5
rating by Joseph Wunstell
"Emily was very nice and helpful. She answered my questions and was very respectful and polite."
We responded:
"Thank you, Joseph, for the 5-star rating! We're happy you had a positive experience with our office. If you need any further assistance, please don't hesitate to reach out. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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Shelley Babcock

April 20, 2026

5  out of  5
rating by Shelley Babcock
"Emily thanks for your help as always. Shelley"
We responded:
"Thank you, Shelley! I'm happy to hear that Emily was able to assist you. We appreciate your continued trust in our office. If there's anything else you need, feel free to reach out!"
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Edward Perez

April 16, 2026

5  out of  5
rating by Edward Perez
"Greatly appreciated. Overwhelming patience is all of your agents.\nAre polite and take the time out like David did for me, you have to be a great company. Thank you, and God bless you, David and have a blessed day. Thank you so much. You are really appreciated"
We responded:
"Thank you, Edward! I'm so happy to hear about your positive experience with David and our team. We strive to provide attentive and courteous service to everyone. Your kind words mean a lot to us. If you ever need anything else, feel free to reach out. Have a blessed day!"
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paul bonitatibus

April 16, 2026

5  out of  5
rating by paul bonitatibus
"Rachel had a good grasp of my coverages and what enhancements I should consider. My session with her was informative and efficient."
We responded:
"Thank you, Paul! I'm happy to hear that Rachel was able to provide you with a clear understanding of your coverages and potential enhancements. Our team is committed to offering informative and efficient service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Melanie giglio

April 16, 2026

5  out of  5
rating by Melanie giglio
"Hi Rachel O'Connor assisted me and she is awesome. She is super helpful, very friendly and goes over and above in assistance. I am very satisfied with her for sure and state farm."
We responded:
"Thank you, Melanie! I'm delighted to hear that Rachel provided you with such exceptional service. Our team is committed to going above and beyond, and it's wonderful to know Rachel made a positive impact. We're grateful for your satisfaction with our office and State Farm. Let us know if there's anything else we can assist you with!"
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raulsantacom

April 15, 2026

5  out of  5
rating by raulsantacom
"Amabilidad , me siento muy agradecido por la atención"
We responded:
"¡Gracias, Raul! Me alegra saber que te sientes agradecido por la atención recibida. Estamos comprometidos a ofrecer un servicio amable y de calidad. ¡Estamos aquí para ayudarte con lo que necesites!"
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MERCEDES LORICK

April 15, 2026

5  out of  5
rating by MERCEDES LORICK
"Blake was very consistent in helping me find the right rate. Blake broke down every alternative to help me understand the better option for me. She was patient and consistent with answering any questions I had. Probably the most patient insurance agents I've had the pleasure to deal with:)"
We responded:
"Thank you, Mercedes, for sharing your experience! I'm glad Blake was able to assist you in finding the right rate. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Kristen Brockhoeft

April 15, 2026

5  out of  5
rating by Kristen Brockhoeft
"Rachel provided Excellent customer service. She is knowledgeable, understanding and efficient."
We responded:
"Thank you, Kristen! I'm happy to hear that Rachel provided you with excellent service. Her knowledge and efficiency are truly valued in our office. If there's anything else we can assist you with, feel free to reach out!"
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Brandon Skalican

April 14, 2026

5  out of  5
rating by Brandon Skalican
"Quick, professional, polite. She got done what was needed. 6 out of 5 stars."
We responded:
"Thank you, Brandon! I'm happy to hear that you found our service quick, professional, and polite. It's wonderful to know we accomplished what you needed. Let us know if there's anything else we can assist you with!"
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Marc Preuss

April 10, 2026

5  out of  5
rating by Marc Preuss
"Sarah was beyond helpful in getting me my letter of restitution while waiting in traffic court.She was totally responsive to my urgent needs Thank you Sarah"
We responded:
"Thank you, Marc! I'm so glad to hear that Sarah was able to assist you effectively with your letter of restitution. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Christina Phan

April 9, 2026

5  out of  5
rating by Christina Phan
"David Palacios was able to help me get exactly what I needed (plus laptop insurance) in no time at all. He is the best! Highly recommend."
We responded:
"Thank you, Christina! I'm happy to hear that David was able to assist you efficiently and provide the coverage you needed, including laptop insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Tiaj Cotton

April 9, 2026

5  out of  5
rating by Tiaj Cotton
"Great help with getting my policy set up and active ! Thank you for everything David Palacio!"
We responded:
"Thank you, Tiaj! I'm happy to hear that David was able to assist you with setting up your policy. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Carol Doiron

April 9, 2026

5  out of  5
rating by Carol Doiron
"Nellie at Nora Vaden Holmes was very helpful and informative to my husband and I keeping us updated and submitting photos and corresponding with the underwriters to approve our Home Owners renewal. We were renewed!!! Thank you for everything, Nellie!!"
We responded:
"Thank you, Carol! I'm so happy to hear that Nellie was able to assist you and your husband with your Home Owners renewal. Keeping you informed and ensuring a smooth process is what we're all about. If you need anything else, just let us know!"
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gerald harris

April 7, 2026

5  out of  5
rating by gerald harris
"Great customer service. Very knowledgeable and patient with the hundreds of questions I had. Would recommend giving them a call for advice on insurance needs."
We responded:
"Thank you, Gerald! I'm happy to know you appreciated our customer service and found our team knowledgeable and patient. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"