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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Lui

Justin Lui

October 4, 2024

4  out of  5
rating by Justin Lui
"It's a 3 to 4-star. I prefer email b/c I can track my documents. StateFarm does send out the occasional email reminder (annual/semi-annual) and phone call for flood insurance payments, which I hate b/c the mortgage company is not linked to the insurance. It's confusing and I'm too lazy to figure it out. I inherited this SF agent 2-3 years ago when my primary agent retired. My policies went to 3 different agents locally and I have never set foot into either office (b/c one agent closed/moved on). Now it's a corporate thing and I get it. That's life. Overall, 3-star but I put down 4-star just because. The one agent I was able to work with last year is gone (CM). I don't know who to check with so...good luck to me."
Profile photo of Ricky Price

Ricky Price

October 3, 2024

5  out of  5
rating by Ricky Price
"Lineyda was very personable, professional and friendly. She is very enjoyable to work with. Thank you, Lineyda."
We responded:
"Hi Ricky, Lineyda is a valued member of our team, and I'm glad to hear she provided you with such a personable and professional experience. Your kind words mean a lot to us. If you need any further assistance, feel free to reach out anytime! - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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Charlestine Neville-Jones

October 3, 2024

5  out of  5
rating by Charlestine Neville-Jones
"I've been helped by one of your best! Ms. Lineyda showed professional, courteous and utilized patients with fully explaining everything to myself & grandson! I truly appreciate my experience!"
We responded:
"Thank you, Charlestine for the five-star rating! We’re honored to have you as a customer at our State Farm in Metairie, LA."
Profile photo of Prasannavenkatesh Durai

Prasannavenkatesh Durai

October 3, 2024

5  out of  5
rating by Prasannavenkatesh Durai
"I received an excellent quote, and the service was outstanding. Lineyda did an exceptional job."
We responded:
"Thank you for your wonderful review! I'm glad you received an excellent quote and found our service outstanding. Lineyda truly is exceptional, and we're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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Brent Tezeno

October 3, 2024

5  out of  5
rating by Brent Tezeno
"Mrs. Maria Gamez was very helpful during the process."
We responded:
"Thank you, Brent! I'm happy to hear that Maria was able to assist you effectively during the process. We appreciate your feedback and are always here to help with any future needs. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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janice johnson

October 2, 2024

5  out of  5
rating by janice johnson
"Rachel was Very prompt caring witb solving my issues"
We responded:
"Thank you, Janice! I'm glad Rachel could assist you promptly and with care. We appreciate your feedback and are here for any future needs. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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Greg perkins

October 2, 2024

5  out of  5
rating by Greg perkins
"Nora, Julia, and team do a great job of taking care of clients."
We responded:
"Greg, thank you for your wonderful review! I'm happy to know that Julia and the team are doing a great job taking care of our customers. We appreciate your trust and support. If you ever need anything, we're here to help! - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Trevia B

Trevia B

October 1, 2024

5  out of  5
rating by Trevia B
"I was stopped by the police last night because they said I didn’t have insurance, and I know the was the case.So that morning i called Gloria and she corrected the problem!! thanks Gloria from Nora Holmes Office."
We responded:
"Thank you for the five-stars, Trevia! Our office is here for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Christopher Richard

October 1, 2024

5  out of  5
rating by Christopher Richard
"Awesome price explained everything process was quick and easy"
We responded:
"Christopher, I'm glad you found our prices awesome and the process quick and easy! We're happy to have explained everything clearly for you. If you need any further assistance, feel free to reach out anytime. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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paula joseph

September 30, 2024

5  out of  5
rating by paula joseph
"To Nora and her team members of State Farm , Michelle Romero thank you for your skills and services that you rendere with me everyday thank you very much.. Paula Joseph God Bless You"
We responded:
"Thank you for the five-stars, Paula! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Sydney Gebhart

September 30, 2024

5  out of  5
rating by Sydney Gebhart
"Olivia is fantastic to work with! Very knowledgeable and so helpful with all the questions we have. We appreciate you so much Olivia!"
We responded:
"Thank you, Sydney, for your wonderful review! I'm so happy to hear that Olivia has been knowledgeable and helpful with all your questions. We truly appreciate your kind words and are grateful to have Olivia on our team. If you need any further assistance, please don't hesitate to reach out. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Teodora Lara Camarillo

Teodora Lara Camarillo

September 30, 2024

5  out of  5
rating by Teodora Lara Camarillo
"Nos dan el mejor servicio,muy amables,la señorita cristia Velez y todo su equipo han tenido la mejor disposición,buen servicio y amabilidad.gracias."
We responded:
"Teodora, Gracias por tus amables palabras y por compartir tu experiencia con nosotros. Me alegra saber que Cristia y el equipo te han brindado un servicio tan atento y amable. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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CYNTHIA DOTSON

September 30, 2024

5  out of  5
rating by CYNTHIA DOTSON
"My agent was able to answer all questions in timely manner, and pleasantly"
We responded:
"Cynthia, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies."
Profile photo of Cody Soileau

Cody Soileau

September 27, 2024

5  out of  5
rating by Cody Soileau
"Very nice and helpful if needing insurance she is the person to contact"
We responded:
"Cody, thank you for your wonderful review! I'm glad you found our service helpful and that you had a positive experience. If you ever need further assistance or have any questions, don't hesitate to reach out. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Mariela Rodriguez

Mariela Rodriguez

September 27, 2024

5  out of  5
rating by Mariela Rodriguez
"I've had my car insurance through them for many, many years. I recently purchased a new car and had to switch out one of the vehicles on the policy. I sent an email late in the evening and received a reply right away that someone would reach out in the morning. Michelle was awesome! She took all of the information, and I had a copy of my new insurance card before the call ended. I enjoyed speaking with her, and she was very knowledgeable, something that I have come to appreciate during my interaction with this office. Thank you, Michelle!"
We responded:
"Mariela, thank you for your long-standing trust in our office for your auto insurance needs. I'm glad Michelle could assist you so efficiently with your new auto policy. It's wonderful to know you had a positive experience and found her knowledgeable and helpful. We appreciate your kind words and look forward to continuing to serve you. If you need any further assistance, don't hesitate to reach out. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Carla Jeansonne

Carla Jeansonne

September 27, 2024

5  out of  5
rating by Carla Jeansonne
"Have been a customer for several years. All encounters with employees have been positive. On occasion, policies are reviewed for changes, etc. Patsy has assisted in this process and has been helpful in determining the most cost efficient ways to meet needs of our auto/home insurance."
We responded:
"Carla, thank you for being a loyal customer for several years! I'm happy to hear that all your encounters with our team have been positive. It's great that Patsy has been able to assist you in reviewing your policies and finding cost-efficient solutions for your auto and home insurance needs. We appreciate your trust in us and look forward to continuing to serve you. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Sarah Hamilton

Sarah Hamilton

September 26, 2024

5  out of  5
rating by Sarah Hamilton
"Nellie is great to work with! She consistently addresses all of my inquiries promptly and exceed my expectations!"
We responded:
"Sarah, thank you for your wonderful review! I'm happy to hear that Nellie has been able to address your inquiries promptly and exceed your expectations. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Rod Sias

Rod Sias

September 26, 2024

5  out of  5
rating by Rod Sias
"Excellent service, specially if you are a small or new business in need of an affordable and comprehensive insurance solution."
We responded:
"Rod, I'm glad you found our service excellent and suitable for small or new businesses. It's wonderful to know we could provide you with an affordable and comprehensive insurance solution. If you ever need further assistance, our office is here to help! - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Jenn Marie

Jenn Marie

September 26, 2024

5  out of  5
rating by Jenn Marie
"Nellie was very informative and helped me with all of my insurance needs"
We responded:
"Jenn Marie, thank you for your wonderful review! I'm happy to hear that Nellie was able to provide you with all the information you needed and assist with your insurance needs. We appreciate your feedback and are always here to help with any future questions or needs. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Lacie hamilton

Lacie hamilton

September 26, 2024

5  out of  5
rating by Lacie hamilton
"Nellie is wonderful to work with. She has greatly helped me understand insurance and coverage with different policies as well as helping me find discounts for my family. She is wonderful and always goes above and beyond to make sure I have everything I need! Thanks Nellie!"
We responded:
"Lacie, thank you for your wonderful review! I'm glad to hear that Nellie has been so helpful in explaining insurance and finding discounts for your family. It's great to know she goes above and beyond to ensure you have everything you need. If you ever have more questions or need further assistance, our office is here for you. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Yvonne Tibo

Yvonne Tibo

September 26, 2024

5  out of  5
rating by Yvonne Tibo
"Michelle was very helpful."
We responded:
"Michelle is a fantastic part of our team, and I'm happy she could assist you, Yvonne! Your positive feedback means a lot to us. If you need any further assistance, don't hesitate to reach out. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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brian ulmer

September 26, 2024

5  out of  5
rating by brian ulmer
"Very friendly and reverend algebra.The service would my bobby beyond what I expected"
We responded:
"Brian, thank you for your kind words! I'm glad our team could exceed your expectations and provide such friendly service. We always strive to go above and beyond for our customers. If you ever need further assistance, we're here to help! - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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Nelsy Carbajal

September 26, 2024

5  out of  5
rating by Nelsy Carbajal
"Lineyda Lorenzo! She is amazing, professional, helpful, her commitment to the customer is unparalleled!"
We responded:
"Nelsy, thank you for your wonderful review! I'm glad to hear that Lineyda provided you with such professional and helpful service. Her commitment to our customers is truly exceptional. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Chere Keller

Chere Keller

September 25, 2024

5  out of  5
rating by Chere Keller
"They have been very helpful for me over the years With any of my insurance needs."
We responded:
"Thank you, Chere, for choosing us. We're delighted we have been able to assist with your insurance needs! - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
Profile photo of Don Helms Don

Don Helms Don

September 25, 2024

5  out of  5
rating by Don Helms Don
"Outstanding service. 1st class staff, answers the questions and resolves any issues that you might be having and/or help understand the bill, etc."
We responded:
"Don, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies."