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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Jett

Justin Jett

March 7, 2026

5  out of  5
rating by Justin Jett
"i’ve had a long-term policy with another company. When David first approached me, I was very skeptical. However, he provided great advice on ways I could improve my coverage and save a ton of money. I couldn’t be happier"
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Rosa Husain

March 7, 2026

5  out of  5
rating by Rosa Husain
"Agent Cristia was very kind and patient"
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David Roberts

March 6, 2026

5  out of  5
rating by David Roberts
"My statefarm agent David Palacio has been amazing in helping me with my insurance! Thank you Statefarm!"
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travion gordon

March 6, 2026

5  out of  5
rating by travion gordon
"David Palacio was helpful, patient, eager, & knowledgeable. Great experience with solutions. Perfect!"
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Stephen Davis

March 5, 2026

5  out of  5
rating by Stephen Davis
"Katherine is great !"
We responded:
"Stephen, thank you for your feedback! I'm happy to know that Katherine provided you with such a positive experience. If there's anything else we can assist you with, feel free to reach out!"
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Ale Bulnes

March 5, 2026

5  out of  5
rating by Ale Bulnes
"Katherine me brindo un excelente servicio, muy amable y muy dispuesta ayudar y abierta a ofrecer alternativas! Excelente equipo!"
We responded:
"¡Gracias, Ale! Me alegra saber que Katherine te brindó un servicio tan amable y útil. Nos enorgullece contar con un equipo dispuesto a ofrecer alternativas y soluciones. ¡Estamos aquí para lo que necesites!"
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Liliana Ferreira

March 4, 2026

5  out of  5
rating by Liliana Ferreira
"Excelente muy amable atento en todo momento muchas gracias 🤗"
We responded:
"¡Gracias, Liliana! Me alegra saber que tuviste una experiencia excelente con nuestro equipo. Siempre estamos aquí para ayudarte en lo que necesites. ¡Gracias por elegirnos!"
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Marlon Quixtan

March 4, 2026

5  out of  5
rating by Marlon Quixtan
"Katherine y Cristia me dieron un muy buen seguro, me ayudaron a cancelar el seguro que tenia y me dieron un mejor precio. fue un exelente servicio."
We responded:
"¡Gracias, Marlon! Me alegra saber que Katherine y Cristia te brindaron un excelente servicio y te ayudaron a encontrar un seguro mejor. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
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evelio juarez

March 4, 2026

5  out of  5
rating by evelio juarez
"Katherine me atendio bien. Una persona muy exelente y muy amable."
We responded:
"¡Gracias por tu comentario, Evelio! Me alegra saber que Katherine te atendió de manera excelente y amable. Estamos comprometidos a brindar un servicio excepcional. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Robert Menard

March 3, 2026

5  out of  5
rating by Robert Menard
"Isabella was a very competent state form Employee. Very courteous, knowledgeable person. It is not often you find such an employee with such competence. State Farm very lucky to have her."
We responded:
"Thank you for your review, Robert! I'm happy to hear about your positive experience with Isabella. She's indeed a valuable part of our team, and we're grateful for your kind words. If you ever need assistance, feel free to reach out!"
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Matthew Gallardo

March 3, 2026

5  out of  5
rating by Matthew Gallardo
"I had a great experience working with David Palacio. He took the time to help me find the right coverage for my auto, life, and personal articles policy. He was extremely knowledgeable, patient, and genuinely kind throughout the entire process. I never felt rushed, and he made sure I understood all my options. It’s rare to find someone who truly cares about helping their clients the way he did, Highly recommend him as an insurance advisor."
We responded:
"Thank you, Matthew! I'm happy to hear about your positive experience with David Palacio. It's wonderful that he was able to assist you with such care and expertise. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
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Freddy Flores

March 2, 2026

5  out of  5
rating by Freddy Flores
"I was so happy to had a great person on Nora Vaden Holmes, State Farm Insurance. She help me get a reduction of my insurances payments. I'm really grateful with the agent Katherine."
We responded:
"Thank you for taking the time to leave us a review, Freddy. Our State Farm office in Metairie would be nothing without policyholders like you!"
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Jackie Lawson

March 2, 2026

5  out of  5
rating by Jackie Lawson
"I had the pleasure of having David Palacio as my agent. He was very professional, gave excellent customer service, and was very knowledgeable of the policies that best fit my needs. I was able to get a great deal on my auto policy and life insurance policy bundle. He’s a great agent and I would definitely recommend you ask for him if you’re searching for a policy with State Farm. Thanks David, I’m not sure how much you’re making, but tell your supervisor I said you need a raise."
We responded:
"Thank you, Jackie! I'm delighted to hear about your positive experience with David. He truly is an asset to our team, and I'm glad he could assist you in finding the right policies. We appreciate your recommendation and your kind words about David's service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Thomas Adams

February 28, 2026

5  out of  5
rating by Thomas Adams
"Katherine deserves 5 stars for helping me transfer my insurance to another vehicle. She was quite sympathetic about the issues I had with the preexisting one. Thank you so much Katherine with Nora Van Jones/ State Farm."
We responded:
"Thank you, Thomas! I'm happy to hear that Michelle was able to assist you with your insurance card so efficiently. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Marlon Amaya

February 27, 2026

5  out of  5
rating by Marlon Amaya
"Gracias Katerin por tu ayuda eres muy servicial"
We responded:
"¡Gracias, Marlon! Me alegra saber que Katerin pudo ayudarte de manera servicial. Estamos comprometidos a ofrecer el mejor servicio posible. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Davian Roberts

February 27, 2026

5  out of  5
rating by Davian Roberts
"They don't mind helping ppl with great details."
We responded:
"Thank you, Davian! I'm happy to know that you appreciated the detailed assistance we provide. If you ever have more questions or need further help, feel free to reach out. Thanks for choosing us!"
Profile photo of Davanya Tabb

Davanya Tabb

February 27, 2026

5  out of  5
rating by Davanya Tabb
"Cristia was very helpful, very knowledgeable and was very pleasant. We know nowadays customer service is at an all time low but I can truly say Cristia exceeded my expectations with her customer service skills. She answered all my questions and concerns and was still very pleasant the very next day when I had to reach back out to her because I inadvertently forgot to add something on my policy."
We responded:
"Thank you, Davanya! I'm glad to hear that Cristia provided such excellent service and exceeded your expectations. It's wonderful that she was able to assist you with all your questions and concerns. We strive to offer the best support possible, and your feedback means a lot to us. If there's anything else you need, feel free to reach out!"
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Alan Thomas

February 27, 2026

5  out of  5
rating by Alan Thomas
"Katherine assisted me and she was wonderful! She was very professional and answered every question I had."
We responded:
"Thank you, Alan! I'm happy to hear that Katherine provided you with such professional and thorough assistance. We appreciate your feedback and are always here to help with any questions or needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Ashley Lopez

Ashley Lopez

February 27, 2026

5  out of  5
rating by Ashley Lopez
"Katherine gave me a great service! 10/10 recommend this agency!"
We responded:
"Ashley, thank you for your fantastic feedback! I'm happy to hear that Katherine provided you with such excellent service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Francisco Ramirez

February 26, 2026

5  out of  5
rating by Francisco Ramirez
"Amazing Service, was kind and helped me get a good rate."
We responded:
"Francisco, thank you for your wonderful feedback! I'm happy to know you received great service and a good rate. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Cary Zeringue

Cary Zeringue

February 26, 2026

5  out of  5
rating by Cary Zeringue
"David Palacio gave me the quote I was looking for and actually saved me even more by bundling my home and auto. He is very polite and will make switching very easy. I definitely recommend him for all my future needs and will refer everyone to him. Thanks David. Pleasure speaking with you"
We responded:
"Cary, thank you for your wonderful feedback! I'm glad to hear that David was able to provide you with a great quote and help you save by bundling your home and auto insurance. It's fantastic to know that he made the process easy and enjoyable for you. We appreciate your recommendations and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Mike Ramirez

February 26, 2026

5  out of  5
rating by Mike Ramirez
"David Palacio went above and beyond for my family. I was overpaying for just car insurance, and he got me life, health, articles, and disability coverage for less than what I was paying. At 37, I thought I had the right protection but I didn’t. I now feel confidently secure knowing my family is covered if something happened to me. Highly recommend."
We responded:
"Thank you, Mike! I'm really happy to hear that David was able to assist you and your family so effectively. It's great to know you now have comprehensive coverage that gives you peace of mind. If you ever have more questions or need further assistance, feel free to reach out!"
Profile photo of Jacqueline Lopez

Jacqueline Lopez

February 26, 2026

5  out of  5
rating by Jacqueline Lopez
"Katherine is amazing! She helped me get the best offer with great benefits!"
We responded:
"Jacqueline, thank you for your wonderful feedback! I'm so happy to hear that Katherine was able to assist you in finding an excellent offer with great benefits. Our team is dedicated to providing exceptional service, and it's great to know we met your expectations. If you ever need anything else, feel free to reach out!"
Profile photo of Alan Harris

Alan Harris

February 25, 2026

5  out of  5
rating by Alan Harris
"Isabella was very knowledgeable and helpful. answered all my questions"
We responded:
"Alan, thank you for your review! I'm happy to hear that Isabella was able to assist you with her expertise and answer all your questions. If there's anything else you need, feel free to reach out!"
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Gregory Bailey

February 25, 2026

5  out of  5
rating by Gregory Bailey
"Isabella did a great job"
We responded:
"Thank you, Gregory! I'm happy to hear that Isabella provided you with great service. We appreciate your feedback and are always here to assist with any insurance needs you might have. Let us know if there's anything else we can do for you!"